CONSUMER DATA PRIVACY POLICY

Your privacy in the bedroom AND on the Internet is important to us. As the Internet offers the ability to collect certain types of information about users, we want you to understand the terms and conditions surrounding the capture and use of any information we gather. To that end, this privacy policy discloses what information we gather, how we use it, and how to correct or change it.

Collection of information

We gather various information about customers and users of the bonkers.co.nz website (the Website).
This information includes:

Use of information

If you participate in an online activity on the Website, your personal information will only be used for the purposes of that online activity, unless you otherwise provide us with your consent.

You will have the option to choose to not receive certain types of email communications from us, except for those that are absolutely necessary to provide you with details of any purchases you have made. Emails will always contain a link at the bottom to be removed from our mailing list or you can unsubscribe via your account page.

When making an order we also request credit card or other payment account information which are maintained in encrypted form on secure servers. We do not share this information with any third party except for those companies responsible for processing credit card transactions for us.

Disclosure of information

We will only share personal information with other companies or individuals where we have your consent.

Cookies and tracking

We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform (e.g. Windows or Mac), Browser (e.g. Internet Explorer, Safari, Firefox or other, plus the version of Browser) and domain (whether you are accessing the Website from within the country or elsewhere). We may use the information generated by “cookies” to:

Security

As no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure or warrant the security of any information you transmit or receive through the Website. These activities are conducted at your own risk.

Changes to policy

We reserve the right to change this policy at any time by notifying users of the existence of a revised policy by updating the “last updated” notice beside the link to this policy. By continuing to use the Website, you agree to be bound by the amended policy. You should check from time to time to see if the policy has changed or not.

Holding, correcting and updating

Any personal information that you provide to us will be collected and held by us Under the Privacy Act 1993 you have rights of access to and correction of personal information that we hold.

Although we take reasonable steps to ensure that all data we use is accurate, we depend on our users to update or correct their personal information when ever necessary. We offer the ability for users to correct or change their personal information online at any time and as often as necessary.

If you have any questions about how our services work or regarding this statement, contact us. For information about New Zealand’s Privacy Act and how it protects the personal information of individuals in New Zealand, click here

For information about Australia’s Privacy Act 1988 and how it protects the personal information of individuals in Australia, click here

• personal information, provided through voluntary registration or use of the Website (such as your first and last name, email and delivery address);

• personal information, provided to us by you for any purchase through the Website (such as credit card number, expiration date and authentication codes or related information);

• personal information, provided to us by you through any other method (including without limitation correspondence and discussions);

• information collected by us through click tracking in relation to your use of the Website, including the content you upload and the content you access; and aggregated data, which tracks traffic to the Website; and cookies, which are pieces of information transferred to your computer hard drive for record keeping (such as your preferences on our Website).

• Failure to provide necessary personal information when requested may result in certain functions of the Website not being available to you.

• Any personal information you provide may be used for the following purposes:

• to send you periodic emails that you have subscribed to through your nominated email address;

• to obtain feedback on the product you have purchased;

• to contact you as part of the transaction process when purchasing the product verification of your identity as a product recipient;

• to monitor, develop and improve the Website and ensure that content of the Website is presented in the most effective manner for the user;

• responding to any queries and/or comments you have sent to us;

• and such other use that you authorise.

• track traffic patterns to and from the Website including information like the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);

• ensure any advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats; and enable you to enter our Website and use certain services without having to enter all details each time.

• You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive.

• Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook process Event Data to create audiences (including Website Custom Audiences, Mobile App Custom Audiences and Offline Custom Audiences) that are grouped together by common Event Data, which may be used to target ad campaigns. Facebook may retain the Event Data for a maximum of two years. Users can opt-out of the collection and use of information for ad targeting, see: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/).\

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TERMS AND CONDITIONS

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If you cancel your order before it has been shipped, we will refund your transaction in full.

• If you cancel your order AFTER it has been shipped, the cancellation will be treated as a return (see above).

• Orders refused at delivery will not be refunded.

• We love our customers and want to keep people happy.

  We set out to do everything right and delivery is one of the important ones! We know you want to receive your bonkers order with no fuss so you can get on with getting it on… We go to great lengths to make this process as smooth as possible and want you to get in touch if you have any questions, queries or quibbles.

  Email us using our contact form or directly to porscheblondie@gmail.com or alternatively you can call us on 021 086 17046 

  
  

Our Guarantee

We want you to receive our products in the same condition as it left us. Any orders damaged during delivery should be sent back to us within 14 days of receiving them. They will be replaced or refunded.

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Payment Options

We accept all major credit cards (MasterCard & Visa, Amex) through the secure online store www.bonkers.co.nz and the name Porsche Blondie will appear on your cardholder statement. We use the the STRIPE payment system, which offer a secure method of payment. If you have any concerns, or would like to make a special arrangement for payment please get in touch. All purchases (within NZ)  through the online store include GST.

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Returns – Refund

If you are not satisfied with your purchase, it may be returned within 14 days of receiving it along with the reason for return. If the reason for return is deemed appropriate we will refund the product purchase with in 7 days however the postage will not be refunded.

Delivery

Based on our standard terms no delivery will be made until full payment is received, and all freight (or international freight) addresses, and customer details, are clear and unmistakable. We accept no responsibility for return freight costs if customer addresses have been provided incorrectly through our online store and customer purchase process.

We ship products within 1-3 business days following the receipt of payment and they are forwarded within by a reputable New Zealand freight company.

Note: International freight charges do apply.

Note: Please email us with any specific freight requirements you may have. For example: Bulk orders (over 12 units via our website order process), Delivery by a specific date OR other requirements you may have. We will let you know whether or not we are able to meet your special requirements.

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Taxes

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges in the country of destination must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from us you are considered as the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. If you have any concerns please contact us.

Exchange rate fluctuations

The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.

Order Cancellation Policy

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are processed. During this process we incur irreversible fees. Therefore, while we know orders sometimes need to be changed, we can’t do it for free after a certain point.